Questions and answers AEK NET
Questions and answers
Optical payments slip reader
What are electronic bank vouchers?
What requirements must be fulfilled in order for me to receive my bank vouchers electronically?
How will I receive my bank vouchers as e-documents in the future?
Does the possibility exist of additionally receiving the bank voucher in hardcopy through the mail?
Where do I find the electronic vouchers in the AEK NET and how can I read them?
How will I be informed of new receipts of electronic vouchers?
In what format do I receive the bank vouchers?
May I also apply for e-documents to be sent to my company?
Which vouchers are available in electronic form?
The posting is already visible in the account statement; when do I receive the electronic voucher?
The electronic document is available in e-banking no later than the next (work)day.
I made a payment but did not receive a voucher.
What happens if I do not read or retrieve the electronic bank voucher in the AEK NET?
What happens to the vouchers if I allow my AEK NET contract to be cancelled?
May I select the vouchers I would like to receive?
Service Desk AEK E-BANKING 033 227 43 53