With the Online Support the possibility exists to access directly your PC.
Please consider the following points:
I read the text above and would like to start the Online Support (Windows).
I read the text above and would like to start the Online Support (Mac).
- The connection takes place only with your agreement.
- The screen contents are transferred to our client advisor.
- Further functionalities (Keyboard Access) can additionally be released by you.
- For security reasons the session can be recorded.